Warranties
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At Almeida Ads, we are dedicated to offering high-quality cat cardboard houses, scratchers, and toys while ensuring a positive shopping experience. This Warranty Policy outlines the terms under which warranties are provided for products purchased through our website, http://almeidaads.site.
1. Warranty Coverage
We offer a standard 6-month limited warranty on most products unless otherwise specified. This warranty covers manufacturing defects and issues that arise during normal, intended use by pets.
Note: Warranty coverage may vary by product. Specific warranty details are listed on individual product pages when applicable.
2. Warranty Period
The warranty period begins on the date of purchase and is valid for six (6) months.
3. How to File a Warranty Claim
To initiate a warranty claim:
- Contact Us: Email our team at support@almeidaadss.site or call us at +1 979-618-0093.
- Provide Details: Include your order number, product name, a clear description of the issue, and photos or videos if applicable.
- Return Instructions: If your item qualifies under the warranty, we will issue return instructions for inspection, replacement, or repair.
4. Whatβs Not Covered
This warranty does not cover:
- Damage from misuse, rough pet behavior, or neglect
- Normal wear and tear from pet use
- Items altered or repaired without our approval
- Damage due to water, fire, or outdoor exposure (unless specified as outdoor-safe)
- Items purchased from unauthorized sellers or third-party marketplaces
- Minor cosmetic flaws that do not affect function
5. Limitation of Liability
Our responsibility is strictly limited to the repair or replacement of the defective product. Almeida Ads is not liable for indirect, incidental, or consequential damages resulting from use or misuse of our products.
6. Contact Information
If you have any questions about your warranty or need assistance, please contact us:
Almeida Ads
π 2124 Collins Dr, Waco, TX 76710, USA
π§ Email: support@almeidaads.site
π Phone: +1 430 272 1156